Check-In/Check-Out Policy
Check-In Time: 1200hrs – 2300hrs Check Out Time: 1400hrs
Early check-In or Late-Check out is subjected to bed/room availability on the relevant day, To be reconfirmed with the front office staff.
A levy is chargeable for early check-in from 0700 to 1200 hours and late check-out from 1200 to 1800 hours.
Room not occupied by 2200 hours will be seen as No Show, unless prior arrangement has been made.
Deposit Policy
For Peak Season, all reservations payments are non-refundable.
A full room rate will be chargeable for check in 0700 hours or check out after 1800 hours.
Guarantee by credit card: Reservation is allowed to modify/cancel online on your own before 48 hours prior to the arrival date and no cancellation fees.
Cancellation/No Show Policy
Once a reservation is confirmed, please notify us by phone or email of any cancellation or modification of the booking at least 3 days (48 hours) before arrival for FIT bookings and 2 weeks before arrival for Group bookings in order to avoid a charge of 1 night’s stay to be imposed.
All guests must produce a valid ID upon Check-in. In an event of a guest No Show, a fee of one night’s rate will be charged.
Accepted Method of Payment
Accepted method of payments through the website:
Payment through bank transfer (offline payment)
Gcash via Paymongo
Grabpay via Paymongo
Paymaya via Paymongo
Credit/Debit card payments via Paymongo
Please note that a valid photo ID will be required at check-in and a copy of the order confirmation email. Nalu Surf Camp PH does not accept personal or company cheques as a method of payment.
Parking
Parking is available at the Hotel premises at no extra charge.